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Trust center

Built for compliance, with the controls built in from day one.

AuditLens is a workspace for ISO 27001 programs. The platform is built around the same controls our customers are evidencing — tenant isolation, managed encryption keys, role-based access, and a tamper-evident audit trail are part of the product, not extras.

Last updated May 30, 2026

Built in by default

Eight controls, always on

  • Tenant-isolated data model
  • Database row-level isolation
  • KMS-managed encryption keys
  • TLS 1.2+ / AES-256 everywhere
  • TOTP MFA + Google / Microsoft SSO
  • HMAC-chained audit log
  • Daily encrypted backups
  • EU data residency by default
How we build

The controls that ship with the platform

Every item below is part of the product itself. No add-on bundles, no enterprise tier gates — these are the defaults.

Tenant-isolated by design

Every customer organization is scoped to its own logical tenant. All data access goes through tenant-aware queries; cross-tenant reads are not possible at the application layer.

Data isolation in the database

Postgres row-level isolation is enforced for every tenant-scoped table. Application code reads only via a tenant-bound database client; service-level connections do not bypass this.

Encryption keys managed in a KMS

Application secrets and signing keys live in a managed Key Management Service. Keys are rotated on a schedule, never embedded in source, and access is audited.

Encryption everywhere

TLS 1.2+ for every external request. AES-256 server-side encryption for object storage and database-managed volumes. No plaintext data leaves the platform.

Tamper-evident audit trail

Every mutation produces an HMAC-chained activity record. The chain lets an auditor verify integrity end-to-end — who changed what, when, in what order.

Backups & retention

Encrypted database snapshots are taken daily and retained for 30 days. Object storage is versioned with lifecycle rules. Restores are tested.

Identity, MFA & RBAC

TOTP MFA is enforceable for every account. Roles are scoped per resource. Google and Microsoft SSO are available for org-wide identity.

AI handling

LLM calls are routed through AWS Bedrock in your region. Prompts and responses are logged for audit and never used to train provider models.

ISMS statement

How we run our own information security

AuditLens operates an Information Security Management System aligned to ISO 27001:2022. We have not yet completed an external certification cycle — this statement describes the practices we run today.

  • Scope

    All AuditLens products, services, and supporting infrastructure operated by AuditLens.

  • Leadership

    A named security owner is accountable to leadership for the ISMS. Security reviews are a standing item in leadership meetings.

  • Risk management

    A documented risk register is maintained using an ISO 27005-aligned methodology. Risks are reviewed quarterly and on material change.

  • Statement of Applicability

    We maintain an internal SoA covering all 93 ISO 27001:2022 Annex A controls. Inclusions, exclusions, and justifications are versioned.

  • Policies

    A policy library covering A.5 organizational controls is in force and reviewed annually. Acceptable use is part of onboarding.

  • People

    Security awareness training is mandatory at onboarding and annually thereafter. Production access requires background checks and named owners.

  • Suppliers

    Sub-processors are inventoried with their DPA and primary region. Customers are notified at least 30 days before a change.

  • Continuous improvement

    Incidents and findings feed corrective and preventive actions tracked through to closure.

Sub-processors

Who else touches the data

Every party that processes customer data on our behalf, with the legal basis and primary region.

Amazon Web Services
Application hosting, object storage, managed Postgres, Bedrock LLM inference
EU (Frankfurt) primary; US-East available
AWS DPA + GDPR addendum
Resend
Transactional and lead email delivery
EU + US
Resend DPA
Cloudflare
Edge CDN, WAF, DDoS protection
Global
Cloudflare DPA
GitHub
Source control + CI/CD; no customer data processed
US
GitHub DPA (no PII)

We notify customers at least 30 days before adding or removing a sub-processor that touches their data.

Our commitments

What you can hold us to

Written into our standard DPA and reflected in our internal runbooks.

Incident notification within 24 hours

Initial notification to affected customers within 24 hours of a confirmed incident, with a full follow-up within 72 hours.

DPA reviewed before contract

Our standard Data Processing Agreement (GDPR Art. 28) is available on request and turned around within 5 business days.

EU data residency by default

Customer data is processed in the EU (Frankfurt) by default. A US region is available for North American customers on request.

Portability and erasure rights

Full data export is available at any time. Account deletion is processed within 30 days; the audit log is retained as legally required.

Framework alignment

Where AuditLens helps you

The standards and regulations the platform is designed to map against.

ISO 27001:2022

All 93 Annex A controls are pre-seeded in the workspace.

ISO 27005

Risk methodology, 200 starter risks, treatment workflows.

GDPR

DPA, EU residency, ROPA-friendly evidence structure.

NIS2-aware

Reporting workflows designed for the 24-hour CSIRT trigger.

SOC 2

Evidence cadence and audit trail compatible with Type II prep.

HIPAA

BAA-tracking and ePHI-handling workflows on request.

PCI DSS

CDE scope, segmentation evidence, and QSA-friendly export.

Cyber Essentials

UK customers — scoring and control mapping supported.

Procurement pack

Need a DDQ, security questionnaire, or DPA?

Tell us which framework you’re working from (CAIQ Lite, SIG Lite, custom) and we’ll return a completed pack within 2 business days. The DPA is sent in the same response.

  • CAIQ Lite + full
  • SIG Lite
  • Custom questionnaires
  • Standard DPA (GDPR Art. 28)

Statements above describe AuditLens as of May 30, 2026. Material changes to our security posture or sub-processor list are reflected here within 14 days and notified to active customers per the DPA.